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5 Reviews on “La Sureña Restaurant”
I wasn’t going to write a review, but when I first went to the restaurant the lady said my order would take 30 minutes which I pretty much thought it was a long time because it was only two customers. It literally took a hour and 15 minutes, so I was already not in the best mood. This doesn’t have anything to do with my opinion on how the food taste I just wanted to give my opinion on this restaurant ,,it’s opposite of what I see on Instagram I was totally disappointed in the food. The macaroni and cheese was watery and I ordered oxtail with Doritos and they put the food in a silver to go container, which melted the Doritos, which were pretty soft. I rate the macaroni and cheese a 3 and I rate the Dorito oxtail a 3 I’m sorry I will not go back to the restaurant again this is just my opinion on it. I hope who ever goes have a better service than I did.
I’ll give this place a 3 star at best. The food? Is actually good. The service? Terrible. Only one real waiter and the other person is a bartender. They aren’t organized and kept bringing another tables order to my table. The restaurant does not give restaurant vibes more so chill spot with good food to dine in because there was no etiquette present. I won’t return. $130 for three people. I recommend the snapper , sweet plantains and jerk salmon because it is not too spicy. The rasta pasta was a little too watery.
My expectations were very high after seeing the videos on instagram, we got there too late to dine in, so we ordered to go. The atmosphere in the to go was as to be expected for NYC, the service was okay, nothing too bad and the food was okay, it was my first time here so I can’t speak on how it was before but I think it tasted okay, I would go again. I got the coconut shrimp and macaroni and cheese.
Great food great service I would say main dishes start at about $30 to 45 a plate it comes with two sides drinks started about 15 bucks my only complaint is the establishment is very small other that very good eats all the food was good
I saw this restaurant on Tik Tok and was really impressed by the reactions. However my boyfriend saw the reviews and was very skeptical. I said everyone has different standards let’s still try. Unfortunately, the reviews were correct.
• The presentation of the yams were not the same as the picture I saw.
My Rating -8/10
His Rating- 4/10
• The Mac and cheese had a weird after taste that I cannot describe and the appearance wasn’t appealing either.
My Rating -2/10
His Rating- 1.5/10
• Fried chicken had nothing special about it. It was crispy and flaky.
My Rating -8/10
His Rating- 5/10
• I got the Rasta pasta with jerk salmon. It was not flavorful. It was very creamy. The salmon itself was not seasoned and the jerk sauce was disgusting and a bit sweet. So it seeped onto the pasta giving the past a weird taste as well. However, the pasta did have a kick to it though.
My Rating -1/10
His Rating- 1/10
• My boyfriend got the salmon Rasta pasta with shrimp. For whatever reason they friend both the salmon and the shrimp and it became soggy due to it being fried. He expected grilled shrimp and salmon. He said it was. Also wasn’t flavorful for the reasons I described in mine.
My Rating -1/10
His Rating- 1/10
We’re from Jersey and he traveled to the Bronx for this on 7/5/24. When the server was asked her opinion between two different foods her response was “it’s all good.” That’s horrible customer service. Having worked in food previously I always gave my honest opinion. (I.e. i haven’t tried it, I don’t like this however I see a lot of people raving about this). She didn’t seem to care. Granted she was the only one person serving, taking orders , and answering the phone. He said there was one other person in the back cooking as well.
He waited 15 mins for my order to be taken and an hour for it to be ready/packaged.
For the chicken, yams, Mac & cheese, salmon rasta pasta, salmon w/shrimp rasta pasta costs $100
Overall opinion: horrible service, Over hyped , WAAAAAAAAAAAAAAAAAY OVER PRICED, NEVER COMING AGAIN AND WILL NOT RECOMMEND