Three Amigos Fresh Mexican Grill


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5 Reviews on “Three Amigos Fresh Mexican Grill”

Poor
2.2
5 reviews
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  • Ryan K.

    Glad we took out food to go, the entire place was a huge mess…it usually is and today, it was worse. The employee who served us at the start barely said one word…he gave a pinch of the meats we got. Then, when we got home, we found that we were charged double for an order of chips and guac. So, I called and the manager stated that we would have to go back in TODAY, to either get a refund or get what they double charged us for and that is ridiculous! Not a single other restaurant has ever said that you MUST go back in the same day, for their mistake! Granted, it was a $5, error but still….what horrible customer service to require your paying patron to hurry back to get a refund, within the same day, THEY made the mistake. Most places allow you to go back in, on another day to deal with it. perhaps, the managers isn’t capable of simply taking down a note to leave for another day for their team members to be aware and allow for ppl to be able to go and get their refund.
    ..whatever reason it is…it is horrible to MAKE their customers PAY… AGAIN, for THEIR OWN mistake.

    If you can NOT treat your customers well, at the VERY least, could you PLEASE, try to keep your lobby a tiny bit clean?!?

  • Anthony Jamous

    Food is decent and in big quantity. Guy serving us was hating his life especially that I wasn’t understanding his fast pace English and his food options lol. Other girl cashier was super nice and the people eating there are nice too ! Nachos are good

    We took guacamole steak and cheese it was good

  • Brianne M.

    The food is really gross and dry all the time. They don’t rotate anything. It just seems like they keep piling it on top of the old stuff. Not to mention the dining area is always disgustingly dirty. It’s sad when a restaurant’s bathroom is cleaner than the dining room. The customer service isn’t very good. They’re not very welcoming. They just try to rush you out the door. There’s a couple of workers that are pretty good and if it weren’t for them I don’t know the business might go under. Gross

  • Ken Terry

    I got a pork bowl. It was delicious. Got tons of food and a bag of chips and a soda. However, place was a wreck. Tables have not been wiped down food and soda spilled on the floors. If it had been cleaned thoroughly, I’ve been surprised. I was there for 40 minutes. No one came down the whole time I was there. One gentleman did come out and empty the trash and that was it. I sat there and watch people come in. I could see people looking at the condition of the place and one Latino family that was well dressed came in and then left because they wanted to sit down and you could just see That the mother was checking out the place and it was not up to her standards and they left. I understand that most people that eat at chipotle take out their food and do not eat in the establishment. But you could tell that some people that were sitting down were turned off by the dirtiness of the place. The place was at times at one or two people in line and sometimes there was eight or nine people in line. Me personally the kitchen was probably cleaner than the eating area, but it does make you wonder if the eating area or where the people sit. Is that messy? How clean can things be inside the kitchen?

  • Anonymous

    Just because I ordered doordash does not mean I cannot leave THIS STORE A REVIEW…. im gonna let the photo speak for itself…. everything but Lettuce…. I guess times are tough hmm…

    PS: Photo taken 30 seconds after receiving… doordash gave me a full refund on the “BUY 1 GET 1” more like buy 1 get a free empty bowl…. “the bad words” 👎

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