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5 Reviews on “VERN Restaurant and Bar”
This is the kind of good cookin soul food I was after! They offer some epic takeout trays! Best ribs I’ve had in quite some time, as well as the Mac n cheese! Their chicken thighs are bangin! I’ll be back to try some more great eats from here!
I was searching for a Jamaican spot for lunch, but accidentally arrived to this place, I was pressing for time..since it was during a lunch break, so i decided to just get it, and babyyy let me tell you!! The food was excellent, tasteful, and very filling!! They give a decent amount of food for the price!! Both my daughter and I enjoyed the food!! I will be going back!!
Just OK. No gravy for mashed potatoes, wonder bread for the fish sandwich. Seafood “platter” had 2 scallops and 4 shrimp with decent size fish over a sea of cold rubbery fries. They seem to be good at fish and chicken only. When I asked if they had a roll for the fish sandwich like the giant sign shows instead of 2 pieces of store bought white bread they just said “ no, it usually comes with corn bread, but we’re out”. Worst takeout experience in quite a while.
The “BROOKLYN” in the name is totally deceptive. Absolutely NO “SOUL” in the fried fish sandwich that I picked up. The customer service, food and atmosphere did nothing to earn a return. I ordered a fried fish sandwich. There was little to no seasoning with some awful crust. You will need more than Tatar and/or hot sauce to distract you from this fried disaster. I truly hope they aren’t paying for positive reviews. Those customers must be local🤢🤮
The food at this establishment is very good however the customer service is trash.
This was my second time at this establishment. Three days ago at 835pm I came in and ordered mac and cheese. I ordered the large but asked the staff to take off 1 scoop because I didn’t want to waste food. The staff dropped the price for me. Unfortunately, that didn’t happen today. The staff today told me that I didn’t get that type of deal there. She was so intent on making her point she thought I said that I paid 8.35 3 days ago.
I instantly realized 2 things. 1 The employee who served me 3 days ago was being nice. So today I paid 16 plus for mac and cheese and left a tip.
I believe in tipping especially if the food is good.
Before I left I told that staff member today that the price wasn’t the issue, I didn’t want to purchase a large and not eat it all.
Wasting food is unacceptable to me.
I also told her that the food is really good and it’s unfortunate that I won’t be back.
The second thing I realized is this staff member today has always been rude and me pointing out the employee that helped me 3 days wouldn’t change that type of behavior. It might have gotten that staff member who helped me 3 days ago in trouble.
I definitely didn’t want that to happen.
Good customer service is just as important as good food. They go hand in hand.