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5 Reviews on “The Log Jam Restaurant”
Came here for the first time on Valentine’s day, had always heard good things and my boyfriend was really excited to try the Wellington… I ordered crab cakes for my appetizer and when they came, they visually looked cooked. However my knife would not go through them as they were completely frozen solid on the inside. I touched them with my hand and they were cold to the touch. The manager came over after I returned the plate and said they ‘must not have been in the oven long enough’… Sorry, but I’ll maintain those crab cakes never touched an oven. They were that frozen and chilled. $18 for two frozen crab cakes is pretty ridiculous, even if they had been warm. They offered to make me a different app, but I was a little repulsed after putting a lump of frozen crab bread into my mouth and opted to wait for my entree.
When our entrees came, my boyfriend’s wellington (which they said they serve ‘medium rare’) came completely well done… See photos. The meat was so brown-grey and dry it was falling apart. Manager apologized again and offered us free dessert and to not charge for the Wellington.
I’m really not a complainer, and while I appreciate the partial comp on the meal, this was literally the worst dining experience I’ve ever had. And even the food that was made correctly was not that good, I think this restaurant is quite overpriced for what they’re selling…
The one saving grace was our amazing waiter, but I really didn’t appreciate the manager explaining to me how the crab cakes must have not been cooked and how the Wellington must have gotten overcooked.. I don’t care how it happened, it ruined my meal and explaining the mistakes doesn’t make it any better.
Won’t be back again.
Great place, reminds me of old time joints with my grandparents! Front desk staff were super friendly and helpful. The restaurant wasn’t overly busy but we did wait sometime for water and drinks initially
following that everything came out timely. Salad bar is simple but filling and the cheese is my favorite part. Yum, who does love a hunk of cheddar to gnaw on during dinner. Steaks/meat came out as offered and were hot and flavorful. Dessert was AMAZING! Didn’t even have room for it but we made some and it was worth it. We’ve been here before and will continue to come as it was a great dining experience!
Service and food phenomenal! Baked shrimp amazing. The twice baked potatoes delicious. Pittsburgh style medallions excellent. Our server was terrific She handled the non alcoholic wine for my sister with discretion and seamless.
Did not care for the beef Wellington. Meat was too well done when it was supposed to be medium rare. Have eaten there before and it’s always been very good this time not the greatest. Our waiter, whose name was Chris was excellent. The service was superb.
Katie as fantastic! And everyone else who helped her tonight was very nice and observant. We went out with friends to celebrate my husband’s birthday and had a blast. The surprise desert was delicious! Overall great place to eat and celebrate🎉🎊🎁.