Reviews
Contact and Address
Address | |
City | |
State | |
Postal Code | |
Country | |
Phone | |
Website |
Opening Hours
Monday | |
Tuesday | |
Wednesday | |
Thursday | |
Friday | |
Saturday | |
Sunday |
Map and Directions
Photos
Contact and Address
Address | |
City | |
State | |
Postal Code | |
Country | |
Phone | |
Website |
Opening Hours
Monday | |
Tuesday | |
Wednesday | |
Thursday | |
Friday | |
Saturday | |
Sunday |
Map and Directions
Photos
5 Reviews on “Walmart Neighborhood Market”
Clean store. Easy parking. Lots of holiday items. Full service Starbucks inside, that lets you order ahead.
Sushi bar. Many flower and plant options.
0 stars if I could for pickup order.
I typically have Instacart delivery but decided to try store drive up. I ordered about 11am and requested drive up for 530pm. Got a call at 4pm, missed it, called back immediately, spoke to a young man who just said, “This is Kroger calling to tell you we’ll call and tell you when your pickup is ready.” Okay?
Then at 5:30, I get the notification in the app the order is ready and I alert the store that I’ll head that way. I then get a phone call a few minutes after me responding to the ready alert that I was on the way: “I saw you said you’re headed this way but the order isn’t ready yet.” I said, “Okay, I put in 5:30pm pickup preference when I did my order this morning and I live about 35 minutes away. Can you give me an estimated time on when it’ll be ready?” (Why was I – the customer – having to probe for a timeframe?) The young man said “an HOUR AND A HALF”. That means it should be ready at 7pm.
Again, my order was put in at 11am and should’ve been ready at 5:30pm, when 7pm rolls around, I still haven’t heard from the store and my app still says the order has been shopped, awaiting pickup by me. I call the store and the autosystem takes me to a manager line – no manager picks up and many rings later, I get transferred to the pickup department line. Guess what? No one answers.
Finally, I end up calling Customer Care, explaining what happened and requesting them to cancel the order. The pickup time frame is now too late and this is inconvenient and not doable.
First and last time trying drive up/pick up at this Kroger. I’ll keep to my Instacart deliveries and shop in person or drive-up pick-up at Publix.
Usually well stocked and good variety, but they have lots of expired items. In the past two weeks alone, I have found (and put back) expired dates, Velveeta mac n cheese, and cookies. The mac n cheese’s best by date was in October! Product rotation needs serious work.
I need to use restroom but the women restroom is on cleaning so the old gentleman point me to the other restroom. I went to use but cannot get out because they took out the handle. I call customer services & they get cranky because I get locked in the restroom. I have to place 3 callas & waited for 10 min. A lady came to open the door but she was so rule & think that I don’t know English.
Managers need to solve this problem ASAP
Every time I go there’s an angel always going out of her way to help me on self checkout! She definitely deserves a promotion because people like her in life dedicated and faithful are scarce! I always love to see her! She looks out for me like we are family! She is very valuable and make sure you treat her well!