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5 Reviews on “Dunkin”
Got it again today thinking maybe they’ve got new people. Worst it’s ever been. How is this one still open. Do they make good drinks for everyone but me and my wife. My wife said it’s the worst iceed coffee she’s ever had in her 15 years of drinking coffee. This place is trash. 1 star all around. Wish the Starbucks next door would hurry up and open already
Just wanted to update: my wife and I live nearby and we used to complain that that’ll eat started to build a Starbucks right next door. But now I’m glad; I am not sure what happened to this location. It used to be amazing. But 3 out of the last 5 times I’ve been. I’ve ended up just throwing away my drink it’s been that nasty. I don’t know if Dunkin Donuts actually reads these reviews but this location needs major help in teaching these new employees how to make coffee drinks. I got a latte with caramel. (Asked for an extra pump) by the taste of it… I’d say it’s coffee that was made yesterday maybe two days ago and they put literally zero pumps of anything. I am def. Deleting the Dunkin app and giving up on this location.
I live very near by. Been coming here about 3 +times per week since summer started. And it’s been slowly getting worse and worse. But it’s the simple things they can’t get right… ask for caramel swirl and whipped cream. Maybe get one. Definitely won’t get both. Maybe making coffees is harder than I think. Although I never have trouble when I make myself coffee. I don’t seem to forget things that I ask and paid for
Went back again today: mistake!!!!!!!! I’m so glad I got two coffees today and this is how they are given to me (see picture I added) They didn’t fill it up, left almost an inch of clearance from coffee to lid
This is the worst Dunkin Doughnuts I’ve ever experienced. The last few times my fiancé and I have come here it has been the same employees. They obviously do not care about their jobs and were extremely rude. We walked in to order takeout and waited an excessive amount of time before we were even acknowledged even though there were 4 employees at the front and we were the only customers in the lobby at the time. When we order, they act like it’s such an inconvenience. We have given this Dunkin too many chances and after reading all of the other reviews about this location when are changes going to be made? We cannot wait for the Starbucks to open!
We pulled up at the drivethru to place our order and there was a piece of paper taped to the screen that read “out of donuts.” We thought it was a joke and pulled up to the window. The girl at the window said, “we are out of donuts.” We laughed and laughed still thinking it was a joke, but guess what? They were out of donuts at 11:00 am on a Saturday morning!!!! Why are you even open??? Do better Dunkin’ Donuts!! We need a Krispy Kreme in Irmo 😫
The worst customer service ever. I’m not sure why I keep going back. The staff is rude. I stop for a while, give them a chance, then end up regretting it. The screen will show that your order is ready, and then it will show that you’ve picked it up. Meanwhile, you end up waiting another 10 minutes for your order.
Update: place still sucks. At least there were 3 people working and the drive thruline wasn’t wrapped around the building but I paid $14 to get the wrong order. Will not be back to this location. Always a problem.
The drive through was wrapped around the building so I ran a quick errand and came back and the line was still wrapped around the building. Seemed like only 2 people were working so it took over 15 minutes to get a latte. I won’t do drive through pick up again at this location if I order ahead of time. Latte was ok, whipped cream was melted since I waited so long.