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5 Reviews on “Dunkin”
Absolutely disappointed!!!😤 I went through the drive-thru this MORNING and orders 50 ASSORTED munchkins and this is what I received….two Boxes, one box with one (only one) powdered and the rest all blueberry, the other box had 9 chocolate munchkins and the remaining were YES AGAIN, blueberry. I clearly stated Assorted so that should be a mix of glazed, powdered, pumpkin, chocolate and blueberry. Which is what they said they had; so please explain??
Every time we come here we mobile order about 25 minutes before and come in and the order isn’t ready. There’s product not available, and we wait another 15-20 minutes to be taken care of. Ownership must suck. Order was placed at 2:17 and I walked out with 2 drinks and a donut at 3:00. 2 members of management? Just sitting talking while their other 2 employees are struggling.
Guy on speaker wasn’t very personable. The girl at the window was nice. The signature peppermint latte could have been better. I thought it was supposed to have cool whip, but mine didn’t.
Everyone at this location is always so polite. I’m a regular and have never had a bad experience. Phat went above and beyond this morning. I made a mistake placing my order and he offered to fix it immediately when I noticed. I asked if it was too much trouble and he said not at all and got right on it. Great customer service!!
The guy working the counter inside Friday 4/5 early in the morning is doing a great job. I’m horrible with names but the guy deserved a shout out. He was personable and friendly to my and my son and he had a positive attitude. I see a lack of that a lot these days so o figured I would point it out.