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5 Reviews on “Dunkin”
Donuts were always fresh. We went 5 days in a row and always greeted with a smile. It was nice to have a familiar face and taste when being far from home.
I come here all the time bc it’s the only one in the area and I keep being deeply disappointed. I’m not even the type to write reviews but this has happened so many times over the past year it’s ridiculous. I understand Dunkin is a chain, and their food is fine. It’s the problem with the orders being correct. %90 of the time I go I get my order wrong. And the manager there is rude as hell whenever I try to correct it. Today for example I got a BACON EGG AND CHEESE on a plain bagel. They charged me for a bacon egg and cheese.. (like $6) but gave me a plain bagel? Nothing on it? Like the fact the workers there are ignorant enough to think that I’d pay $6 for a plain bagel woth nothing on it is crazy. The receipt literally says bacon egg and cheese? This has happened not once or twice but about every other time I go to Dunkin. When I walked in there one time to get my side of cream cheese that I paid for the manager would not talk to me, the sweet girl at the cash register kept trying to tell her I already payed for the cream cheese and the manager just went on and on about how I can’t have free cream cheese? Basically yelling at the cashier as if I wasn’t standing right there with my receipt. It took five minuets for her to understand I already paid for it. That however was months ago. Now I just check it twice. Just I’m so done with this like look at my receipt and what I got. I just don’t understand why they have people who can’t read a receipt correctly working there. AGAIN THIS HAPPENS ALL THE TIME I WOULDNT CARE IF IT WAS A THING THAT NEVER HAPPENED.
My visit here was very pleasant. I stopped visiting dunkin since I had bad service from the staff members and quality of the drinks in Myrtle Beach, Charleston and Miami. The staff was very rude and the drinks was not good at all. When I visited Dunkin in Pawleys Island to have a drink and donuts after almost 2 years. I was very much pleased with the atmosphere, team members, drink and donuts. Thank you to Morgan and the other team member.
This Dunkin never fails to disappoint. The food quality is lacking in terms of freshness, the drinks are never consistent, the service is slow, my order never seems to be correct. I’ve given this establishment multiple chances over multiple years and they just can’t seem to get it together. Officially giving up.
Worse Service. Placed and paid for a mobile order online, they made a mistake and charged me for someone else’s order at window when I got there. Plus didn’t get my original order. Went inside and the rude manager treated me like I was the problem. Went inside to get it fixed and refunded that’s all. All I wanted was a simple “sorry for our mistake” stuff happens and I wouldn’t be leaving this review. Got to do better at this location!!!