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Nothing Bundt Cakes
Contact and Address
| Address | |
| City | |
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| Postal Code | |
| Country | |
| Phone | |
| Website |
Opening Hours
| Monday | |
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| Sunday |
Map and Directions
Photos
5 Reviews on “Nothing Bundt Cakes”
I’ve been wanting to try this place because I thought it was such a novel idea – and name. So, I read all these Google reviews and wondered if there was another NBC in Sandhills because I couldn’t have been more pleased with my visit. I told Kiah this was my first visit, and she answered all my questions and explained about signing up for their eClub entitles you to a free bundtlet on your birthday. Since my b’day is Wednesday, why not! AND because I signed up for that I got a BOGO. So far so good. But is the cake worth it? Oh yes it is! I purchased the Carrot bundt and got the White Chocolate Raspberry for my BOGO. I’m sure the WCR will be just as delicious as the Carrot one was. Five stars all around!!!
I LOVE this place! It’s always clean it’s always a pleasure to see Ms Robin, she’s so sweet. The cake is soft and it’s a few flavors I really like. White Chocolate Raspberry is really good, Lemon, red velvet, Snickerdoodle and Strawberries and Cream are the best. The carrot one is good but it has the holiday pumpkin spice feel. The Reese’s one was disappointing, that’s the only one I don’t care for. I wouldn’t buy that one again. Chocolate mint is really good too. The bundles are normally $5 plus tax, very reasonable. The Birthday cakes are so pretty and can be made fresh.
Staff wasn’t helpful and rude and my cake was dry which is a first. This was my first time at the Sandhill location. definitely won’t be back there. Forest Drive is always pleasant and my cakes are always fresh and the staff is always pleasant!!!!
~45 minutes before closing I asked the girl working if they had a 10’ Lemon. I get it… it’s the end of the day and we are ready to go home. She said “I don’t THINK so”. I’m not sure of the process but usually the Lemons are displayed daily so there wasn’t an extra one in the back? If not, recommend another popular kind that people would enjoy. It was just the lack of Customer Service but overall the cakes are delicious.
This by far was one of the worst customer service experiences I’ve had in a long time. The manager on staff was very belittling so much to the point that I immediately asked for a refund of four dozen bundtinis. This Sandhills location certainly does not appreciate the demographics in that area. And I am very familiar with all of the locations between Columbia Rock Hill and Fort mill. I spend on average over 400 to 500 per month. I have been doing so for over 3 to 4 years. So I do know the Loyalty program very well. This location refused to allow me to bring in a card to receive credit 4/100 worth of product purchase. The manager was so very rude when I told her to refund the four dozen prior to taking receipt of it she said no problem it is not a big deal to her and it clearly showed that she did not care about the revenue for that place which makes me think the owner doesn’t either which is very weird because the customer service I received at the Forest Acres location is completely , and that is the same franchise owner. I wonder why. can anybody explain the difference between the Forest Acres demographics verses the Sandhills demographics where they feel that they do not have to respect the customers the same way. I can assure you I will never patronize the Sandhills location of Nothing Bundt Cakes ever again.