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Monday | |
Tuesday | |
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5 Reviews on “Dunkin”
I went to this Dunkin the day before the 2024 Eclipse. The staff was shorthanded, and the time that I was in there there were only two employees working the counter. One manning the drive-through and one manning the counter.
They were working steadily and very well. I asked for a cold brew coffee, which they ended up being out of. I was offered an excellent option which was made very well.
I was very favorably impressed with how well the staff was handling such a rush while shorthanded the day before a major event.
I am sure that that store was extremely busy throughout that day as the traffic on nearby interstate 81 was extremely busy as well. All in anticipation of the eclipse I’m sure. The employees that were working that store that day deserve some kind of reward. Hopefully this company can do a little more than a pat on the back, but they should at the very minimum get that.
The cashier on duty this afternoon was completely unhelpful. Telling my friend they didn’t have iced coffee then immediately turning around and providing iced coffee to the next handful of customers to come through while we waited in my order.
Normally a great spot. Until I went with my husband 4/27 and waited in the drive-thru with only 2 cars ahead of us for about 30 minutes. Being told an employee walked out mid shift and seeing 2 employees struggling to keep up. Understandable until we finally left and saw not one but 2 other employees outside smoking cigarettes and talking. Cigarette Breaks should not be permitted during a rush (coming from someone who worked in management for nearly 10 years). The cashier looked like he was understandably stressed and to wait that long and see 2 employees just relaxing was honestly a slap in the face.
My order was wrong and the boston cream doughnuts had no cream in them . The kid at the window was nice but every time I order it’s always wrong . Third time in a row . Sorry for bad review , I tried to call but couldn’t get thru . Didn’t have time to go in .
My whole order was wrong thru drive thru . I paid extra for white cheddar on breakfast sandwich and I didn’t get it . My coffee was wrong and my doughnuts didn’t have crème in them . This happens to me all the time and I’m going to stop going here because the kids in drive thru are unprofessional and always screw up my food .