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Opening Hours
Monday | |
Tuesday | |
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5 Reviews on “Dunkin”
RUDE CUSTOMER SERVICE. went through this line 10 minutes ago; not busy at all. only car in the drive thru, they messed up my order of 2 iced matcha lattes, I asked for it to be fixed & they laughed in my face. As if I was joking? I genuinely wanted what I ordered ??? then proceeded to be rude to me & close the window: they remade my drinks handed them to me said bye & closed the window. I also had order 2 orders of bagel minis & that they forgot to give me. I didn’t realize till 5 minutes after pulling away. so I went back; they after having to turn around of rt 30, I am visiting from Florida so again another inconvenience. I went back asked for my bagel minis & they handed me a bag of cold ones that they had made 10 minutes prior WHEN I ORDERED THEM originally. I asked if I could be be given a half or dozen donuts for the inconvenience & rudeness! they AGAIN LAUGHED IN MY FACE & told me i was rude ?!!! I would take accountability if I was actually being rude but the way all I wanted was Dunkin’ for breakfast & the way I was treated over there MISTAKE. yeah hard no for me. Hire better staff. 🙏 all mean girls there. It’s a 0 star for me. I’ll be going to Starbucks for my remaining time visiting upstate area.
I got a few things and this is the second time this has happened. This was a large hot coffee and it was cold and over a quarter empty… if I’m paying almost $6 for a coffee, I just want something that will last more than 3 sips. Had to go back in because they forgot part of my order too and they quickly got it out to me, but not without some of the women there shooting me dirty looks. Just wanted to get out of there and I wasn’t about to bring up the coffee after this. This is the last time I will be going here..
I stop from time to time in this little town in
Amsterdam, New York being a truck driver.
I wanted to Dunkin’ Donuts store to get a coffee and some breakfast. There is a small lady she’s Latina dark skin excellent service, great attitude, confident and managing during the busy time on the morning. She doing a great job,take care of her.
Always, friendly fast service and very clean.
Today we went to the store and you have the Assistant manager yelling at customers through the speaker and being very rude and un professional mind you there was 5 staff working the line and amount of costumer’s was out of control that place is ridiculous