Dunkin


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5 Reviews on “Dunkin”

Very Good
4.2
5 reviews
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  • Susan Murtha

    ***UPDATE*** They must’ve had a major overhaul here. The staff was funny, everyone seemed to be having a good time behind the counter. The flow of getting the orders was good, even considering now having the “On The Go” orders. I pray this place stays just like this!
    -One of the absolute worst Dunkin’s I’ve ever been to. They are very unorganized, their main focus is the Drive Thru so they leave everyone ignored in the store. The employees carry an attitude as if they couldn’t care any less about being at work and doing their jobs.

  • bulldod23

    Clean well run dunkin … service with a smile 😊 what more can you ask for! …

  • Rachael Thompson

    Staff is always friendly and very understanding with my picky order for my iced late. I want to thank the entire staff for being awesome! Shout out to Crystal apologized for not adding the flavor to my late, it was remade. When I tried that late, that was pretty white/light in color. I went back a third time (not like me at all!!) and asked for them to make it again. Crystal made it and it was spot on! What can I say? I am an odd ball. Thank you very much for going the extra step to make sure my late was perfect!!

  • Brittany Knowles

    Haven’t been to this Dunkin before went to the window instead of going to the box the woman was wicked rude about it so I laughed and went back around ordered got to the window made a joke said thank you and she just looked at me and wouldn’t say a word…..IF YOU DONT LIKE YOUR JOB GET A NEW ONE! Have the day you deserve mean old lady! Rotten that early in the morning!

  • Joseph Trionfero

    I visit this Dunkin’ location once or twice a week and I have been doing so for years. I also travel a lot and frequent many other Dunkin locations all over NY State. The Baldwinsville Dunkin on Genesse St. (and its professional staff) can best be described by one word, EXCEPTIONAL! The staff is always fast and friendly and at the times they are short staffed (or really busy) they always apologize for the delay. I believe there are two reasons for this exceptionalism. The “prep” people and the Manager Jeremy.
    Jessica and Theresa are just unbelievable at their jobs. When they are preparing the food, it is so fast. It’s as though they are doing a dance, never missing a beat and maintaining a rhythm of incredible speed. Jess is lightning fast and at times, you will literally see her dancing at the ovens. (It’s also come to my attention that this young lady drives a long distance to the job she clearly loves. This is so rare for a young person today) Theresa is not only fast, she is methodical! She is like the North Star of the Dunkin universe. Always there and always constant. She is a true master of her craft. I am so grateful that these two ladies chose my local Dunkin to share their talents as with their abilities they could succeed at any other Jobs/careers they wanted.
    You have to tip your hat to the Manager, Jeremy as this consistent high quality of service comes from the top down. He is almost always there, with his sleeves rolled up working along side his crew members. He is leading by example and nurturing is young people continually. He is amazing! (and truly a nice guy) Dunkin on Genesse St in Baldwinsville is exceptional!!!!

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