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5 Reviews on “Dunkin”
This location carries the usual Dunkin/Baskin Robbins array of goods (plus cute Dunkin themed dog toys), but the customer service is horrid. Very rude staff who will sometimes, as a group, just stand around and ignore you while you wait near the cash register. This happened to me when the store was empty and it was the middle of the afternoon, as a regular customer who always shows up with a child to get him lunch.
They do no smile, greet, or speak up loud enough when interacting. Overdone hash browns were served without even a slight apology.
I wanted to give my place a good rating for the convenience and speed of the service, but the cold and unfriendly atmosphere made that difficult. I hope that they see this review and improve the work environment in that place. This could be one of my favorite Dunkin/Baskin Robbins locations if only they’d hire people who want to be there, or at least train them to pretend well enough.
Unfortunately, I have ceased using this location and will walk further just to get to the friendlier ones.
Very poor customer service,the ladies that work in here are very rude,they get nasty with you when you tell them your food wasn’t right ,eirther it raw bacon or burnt bacon,I worked for the company of Dunkin donuts for years n know the protocol, they make you wait long n talk about you in they language,they say hiring but never gave any others races any opportunity to work in that store location ,they made my son sick plenty of times the only one who gave good customer service is the old short guy there forget his name but he very good otherwise they are ridiculous in there
I would rate this place 0 stars if I could this is the worst Dunkin’ Donuts location in probably the entire world. I just went to this location at 7:20 PM and they said they were closed which makes no sense to me when you guys are supposed to be open until 8 PM. According to the time on the door and online. I literally never write reviews because it’s never that serious but this location tbh needs to close down because they clearly don’t want to work anyways.
5/30/24
4 employees and was waiting for my americano for more then 10 minutes
Thank you
I paid over 18 bucks for 2 large vanilla shakes and they tasted like put milk! Never again! I’m submitting feedback about this now