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5 Reviews on “Dunkin”
One of the absent worst Dunkin’ Donuts in Long Island they are totally short staffed!!! The staff is breaking themselves to keep up they are kind but nowhere near enough employees I waited 25 minutes!!!!! Three times my son was late to school behind it! I rather travel to a further place and get faster service and cut my time in half
SLOWEST DUNKIN EVER During the day but Unbelievable went inside because the line was super long , also I waited in line for about 10 mins until my order was taken and I had to wait another 8 mins for them to make my drink they are so concerned about the drive-through then the people inside and the Dunkin’ worker gave me the wrong drink and then had a attitude when I told her it was the wrong drink. Rather come here at night than during the day the night staff is better.
This location is short staffed and constantly out of donuts. I will say that their morning staff is typically pleasant and willing to accommodate. I’ve ordered off the app multiple times and had items be out of stock, but the morning crew is good about getting you an alternative option and apologizing. However, their staff that works later in the day is awful. They’re rude and always slow. But I’m not too sure I blame them. I think their is a poor management issue as they are frequently out of donuts and seem short staffed. I get it later in the day, but I’ve gone there various times between 3pm-7pm and been told they’re either out or have a pitiful selection. Additionally, the donuts are frequently stale. I’d rather go to the Patchogue location or venture into the one in BJs (even if they have less variety, they’re usually well stocked and nice). Such a shame as it’s a drive through and a great location. Management/owner needs to step it up!
staff is nice and all but they really need to stop rushing on the orders like if they just wanna get it over with like when i ordered from the app, 10 mins later i get there it’s not busy and my food is cold as hell like if they didn’t let the oven finish heating up
do better staff with everything or get another job if you don’t have the patience for any of this we don’t want your laziness on our stuff 😐
The service here is deplorable. Ordered from the app two separate days 15 minutes ahead of me getting there. Still waited with other customers waiting for their app orders also.