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Monday | |
Tuesday | |
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5 Reviews on “Dunkin”
I have given this store several chances. Our most recent visit was yesterday, a Saturday. There were only 2 customers there. Me and my 2 young children have never been greeted upon arrival. The employees wouldn’t even look at us. We patiently waited for the 2 customers ahead of us to order and receive their orders. We thought we were next.. however, one of the customers came back in and proceeded to order more. And the employees continued to ignore us. The other customer also decided to add another milkshake to her order. Everyone who has ever been with kids at an ice cream shop knows that they are dying to order. However, I ended up telling them that we would have to get a treat somewhere else. Unfortunately, the employees probably didn’t even notice we left.
Once outside I decided maybe we would try the drive through. We’ll, that didn’t work either. We sat there for several minutes and nobody ever asked to take our order. Again, we left.
This is the 3rd time we have tried to get ice cream from here. All 3 times, we weren’t greeted, stood there for an un-godly amount of time, and left with nothing.
I want to express my sincere gratitude to Dunkin’ Donuts! They treated my two babies and my besties babies absolutely amazing! The two who took our order were so patient with our little as we all had gift cards and each kid got to stand in line and make their very own purchase. The two up front were so kind and even helped them through the entire process and treated them as if they drove themselves up there and ordering as a grown adult it made our children’s night and totally won us mamas over with you all smiles and kindness and our kids “surprise shakes” were totally wonderful and super yummy. Thank you to Landon, Melissa, and Chloe. I know there were a few more there, and unfortunately, I didn’t get all of your names, but as a team, you all treated us so kind, and we appreciate it very much, but I will definitely never forget the impact very two who took our orders left on our kiddos hearts and our mama hearts with their smiles, kindness and how patient they were with our babies I truly cannot appreciate you all and your service this afternoon more.
Doughnuts seem to be at least a day old. Went last week and had the same experience. I think that it for me.
If I could give this place negative stars I would. They are extremely slow, don’t pay attention to orders. I went through the drive thru, had to go in and it was still wrong after I repeated myself 4 different times. Everyone at this store needs to be retrained and the manager was just in there laughing and didn’t bother to come help them once. Very very poor at being attentive and very poor customer service. I’ve given this store many chances but this was the final straw
The Staff are VERY VERY friendly , The new workers are the best I’ve seen by far. The younger girl with braids She was doing so much when I walked in. Definitely deserves a raise. Not disappointed any time I go.