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Publix Super Market at Riviera Square
Contact and Address
| Address | |
| City | |
| State | |
| Postal Code | |
| Country | |
| Phone | |
| Website |
Opening Hours
| Monday | |
| Tuesday | |
| Wednesday | |
| Thursday | |
| Friday | |
| Saturday | |
| Sunday |
Map and Directions
Photos
5 Reviews on “Publix Super Market at Riviera Square”
The selection was good but not great. You’re definitely paying more here than at Walmart, so unless you’re looking for something you can’t get at Walmart or Costco, it’s better to skip this place.
I went to this Publix today and never been so disrespected by a deli clerk ( it was my worse experience ). Kesha has poor customer service skills – she was so rude and she showed me she didn’t want to make my vegan sandwich because its was too much work . She also went back and forth about how i made my sandwich ( unnecessary). To add insult to injury, she mumbled and rolled her eyes behind my back after walked away to help her by getting the items off the shelf she needed. I know this only because my mother, son and 2 other customers told me. But the funniest part is she even started taking another customer’s order in less than the 2 mins it took me to return. Then she charged me extra. All because i noticed her frustration and said,” I know it’s a lot but can you make it for me “? Customer service isn’t what it used to be. I will not be shopping at this location again . The store manager was great and addressed my concerns but it’s clear I’m not welcomed in the deli.
Self check out. Scan alcohol first. Alerts attendant. She looks at me. Finish scanning. Hit pay. Red light comes on. Attendant walks by and talks to someone else. Turns around and walks away. I had to get her attention to do her job. I asked her “aren’t you alerted on your handheld?” She says, “at first it did.” And then proceeds to not check my ID and approve it on handheld. Why should I have to ask you to do your job? Most attendants are good here. I refuse to lower my standards for customer service.
I bought a pack of lunch meat today and when I got home I noticed that it was already opened and some of the meat was missing. Needless to say I threw the rest of the pack away! Seriously disgusting and since it’s Publix it didn’t even occur to me to check to make sure the pack was still sealed and not opened before I grabbed it! Complete waste of money! So if you plan on buying lunch meat from there make sure you check that it hasn’t been opened!!!
This store used to be wonderful but it’s been getting progressively worse for a while now. They pharmacy never answers the phone and when they do they are extremely rude. I also have to make sure I read every expiration date because many times, expired products aren’t being removed from shelves. They are constantly out of things that they claim to have in stock. Customer service used to be amazing (and most of the employees there are still amazing and friendly) but Angie is ruining it for everyone. She is always extremely hateful and rude when she answers the phone for customer service! I wish I had recorded my conversation with her the last time I called. I’m in the process of moving my prescriptions somewhere else so I never have to go there again, which is very unfortunate since I live less than a mile from there. It’s true what they say, one person can ruin it for everyone.