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Contact and Address
Address | |
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Website |
Opening Hours
Monday | |
Tuesday | |
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5 Reviews on “Walmart Neighborhood Market”
I went to Greers at 10120 Grandbay-Wilmer Rd. Grand at, Al 36541 on 1/17/2024 to grocery shop with my grandson. We went to self-checkout and needed assistance to finish paying, at which point the cashier told me she couldn’t help me. I asked for the manager who also said she couldn’t help, both of them were rude and bothered that I dared need assistance while another manager looked on. I realize that they have numerous duties, but one of their jobs is to assist shoppers in getting groceries and purchasing groceries. Why are they there? I ended up solving the problem myself with alternative payment options thank goodness. What about others that don’t have that luxury? My grandson was embarrassed and just wanted to leave. This is unacceptable, a grocery store for a whole community employs individuals who refuse to assist customers. That is what behavior we endured, both adamantly stating they could not fix the problem while another manager watched from the customer service desk. Horrendous to have that experience, knowing full well that they are supposed to be knowledgeable and trained for the position of cashier and manager. It frustrated me, working in customer service and cashiering before I was able to fix the problem myself. What about others that cannot?
Always ate at Greers,yesterday I got a dinner plate,Fish,mashed potatoes,and Mac and cheese,when I got home after eating the fish,not long and I was throwing up the whole night,I’ve never had this experience from eating here but idk maybe the fish wasn’t stored right or something but I won’t be eating fish from there ..
It’s a good store. They have decent prices and a good selection for such a small building. The cashiers and stockers are A1 wonderful people.
The stores very clean and well organized. Staff are friendly. Only downside is the parking lot, but realistically that’s to be expected in a smaller community.
Customer service needs worked on. Cashier’s are rude and act like it’s a problem for them to do their jobs. The Ladies at the service deck are no better.