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5 Reviews on “Dunkin”
I visited on 7/31. Received a over buttered big and toasty. I called the number on the website and it went to a voicemail. I left a message but no one called me back. I retrun today( the next day) only for me to first see the front cashier taking cash and he did not change his gloves in between transactions. When I made it to the register, I was told the manager had gone to the bank and he was the only one able to give me a refund. I was told I could wait 15 for him to return( at that time it was 11:20) or they could give me something else. Why would I get something else when I have seen you practice horrible hygiene practices during this pandemic era. I waited in the lobby 15 minutes. So at 11:35, I go back to the register and ask the young lady cashier now to ask first young lady that told me it would be 15 minutes to confirm how much longer so she then goes to the back and basically now I’m standing and customers are coming in line growing. So finally the managers comes in baby blue polo shirt see everyone in line and when he makes it to the back he comes back to see how he can help me. At this point I ask for a refund and he process the transaction. Not once did he apologize about the service, my wait time and he just hands me my money. I leave.
I have been coming here for about a year or two. I still can not figure out why ever time I come and order the same the thing, but the prices are always different. The prices are always higher from day to day or person to person. Definitely a training issue. This needs to be addressed immediately.
Ask for Bailey!! These people make you feel like family and Bailey makes every drink with love or crack. Whatever she’s doing keep it up girl!
Quick pick up @ drive thru. Watch coffee cup bottoms. I had my coffee maybe 10 min and bottom started leaking. Cahaba Dermatology helped me clean up.
I walked out of the Dunkin’ Donuts on [insert location] after waiting for 25 minutes without even getting my order. The service was abysmal, with only two overwhelmed employees trying to handle drive-through, in-store orders, and DoorDash deliveries. It was chaos, and the lack of organization was evident. I attempted to get a refund by calling Dunkin’ Donuts, but they refused, stating that someone would contact me within two business days. This level of service is unacceptable, and I cannot recommend this location to anyone. 01/04/2024 16:18:58
5 ** Money Services Review **