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Crumbl Vestavia Hills
Contact and Address
| Address | |
| City | |
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| Country | |
| Phone | |
| Website |
Opening Hours
| Monday | |
| Tuesday | |
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| Sunday |
Map and Directions
Photos
5 Reviews on “Crumbl Vestavia Hills”
Birthday freebie 🍪 😍 🤤 💕 ✨️ ❤️ I picked up a few other goodies too 😉 These cookies are huge and delicious 😋 🤟🏾 and I’ll definitely be back 🤓
I work at the Crumbl Trussville location so therefore I understand the influx of customers and orders. However I wasn’t even acknowledged nor was I able to use my discount due to me not being acknowledged. They were lacking in customer connection and customer service skills.
Verily, I recount mine lamentable experience with the crumbl’d cookies purveyors! Upon receiving mine order, lo and behold, the cookies lay crumbled, as if trampled by the hooves of a thousand steeds. The servers, mere shadows cast upon the tavern floor, deigned not to meet mine gaze, engross’d in their own affairs. One amongst them, reeking of the devil’s lettuce, did hurl a cookie into the abyss, bellowing “RIP KOBE!” A foul omen indeed!
And as I dared to partake of mine ill-fated treat, the taste, oh foul and putrid, did assail mine senses! ‘Twas as if the very essence of darkness had been infused, a taint so vile that it did chill mine bones. Verily, it felt as though some miscreant had cast fent into its delicate folds, poisoning both body and soul. In truth, such a repast is fit only for the depths of Hades, where even the damned might recoil in horror! Beware, O weary traveler, lest ye too fall prey to the curse of the crumbl’d cookies!
I had this location at a 4 star but after my experience yesterday I had to drop it down to a 2 star. The short end of it is that I went in and ordered the mom’s recipe cookie and when I received the cookie and I mentioned it was wrong (or at least wasn’t made correctly and was missing ingredients). It was a normal chocolate chip cookie. Now that wouldn’t be a big deal, but when mentioned to another staff member they lied and said it was correct when it very clearly wasn’t. The cookie was room temp at best and was very bland.
Love the Vestavia location and staff! Pleasant experience every single time we have been. The cookies are always fresh and warm (or cold if warranted), and never disappoint!