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6 Reviews on “Riley s by the River”
$15 for this little thing. I kid you not, it is two tablespoons of tuna on there. The water bottle was just for a size comparison and not included. They forgot the ginger too.
$15 for this little thing. I kid you not, it is two tablespoons of tuna on there. The water bottle was just for a size comparison and not included. They forgot the ginger too.
I went in to order bone broth. They were out of a number of paper products including sipping cups, soup bowls with tops, and large bowls. I ended up getting my sipping broth in a plastic salad container.
DO NOT GO TO THIS CORE LIFE. Worst experience ever. I have never been treated so bad at a restaurant in my entire life. I walked in at 7:30 with the intent to get a Steak Bacon & Blue salad (add corn) for my mom and a broth bowl for myself. I specifically decided to go to core life because I have a viral infection and always go to get a broth bowl when I’m sick. My plan was to get a bowl with rice noodles, corn, carrots, scallions, shredded cheese ginger, a little bit of cucumber basil dressing, beef broth, steak and cilantro. I also have celiac disease, so am a frequent CoreLife customer, however I don’t think I will be returning after this incident. When I walked in, everything was basically packed up. The two employees were extremely reluctant to help me, but I had checked online, on their door, and to make sure that nothing had been posted about them closing early because of the weather (it snowed today). Nowhere did it say they were closing early. The female employee just threw everything in my mom’s salad; it looked terrible. She also scooped her dressing from the top of the dressing container, so it was all oil. (See attached images). When I told her what I wanted in my broth bowl, she refused to put ginger in my salad because she said she had nothing to cut it with (i know that’s a lie, I get ginger at core life almost every time I go). I know they have the grater, but it was very clear she had already put it away. She also told me she didn’t have beef broth and only had chicken broth. When she went to do the dressing, I got extremely annoyed; knowing that they only put oil in my moms dressing, and she used the to go container cups to put my dressing in, and put WAY more dressing than I asked for in my broth bowl. She didn’t put the bacon in my mom’s salad, so I reminded her, and she very rudely grabbed it and put the bacon on. At this point I was completely appalled. I said, “there’s really no way you can put ginger on?” (Since I’m sick, that’s really the only thing I wanted to make me feel better). She snapped back, “i already told you no. I have nothing to cut it with. I just want to go home”. I said, “well it’s a shame you guys close in a half hour”. She said “No- we’re closed now”. I said, “well, online and on the door it says you close at 8”. She said “well we’re closing early because of all this (pointing at the snow) you’re too late” and threw my food in a bag. At this point I was too disgusted to even ask for the cilantro. I have never been so degraded by and treated terribly by staff in my entire life. I have worked in customer service since I was 16 years old, and NEVER would talk to a customer like that. Ever. No matter if they made me stay at work 20 minutes after closing (which has happened to me). When I got in the car I cried. All I wanted was a healthy broth bowl to make me feel better since I’m sick, and from somewhere I felt safe eating at with my celiac disease. After I left I went to the store to purchase some ginger to put in my bowl, and when I got home to eat it, it wasn’t even edible because of how much dressing she put in it. I had to take some dressing out and dilute it with my own chicken broth just to be able to eat my meal. I am so hurt I will never return.
Terrible. Rice was undercooked, spent the entire time trying not to bite too
Hard, so not to Break a tooth. Meat dry. The guy making food was on his earpiece talking on the phone. Management didn’t care about any of it. I mean…..come on.
***EDIT. I don’t want any credit. I want the company to actually care. Look at the past reviews for this location and other locations and actually do something to make it better.
Staff were very helpful. Food was fresh. The assortment was well cared for and clean. Manager runs this well. Staff were kind and helpful. Love this place. Will be back!!!!