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5 Reviews on “Village Pizza”
I’ve been ordering pizza from here almost every Friday for several months now. In the beginning I ordered it to pick up. A few months ago i began to order it to be delivered. I only live about 3/4 mile from the shop, but by the time I got home from work and did some work at home, it was just more convenient. In the beginning, the delivery drivers were great. I didn’t mind having to wait 45 – 60 mins for delivery because it was really good and delivered hot. All of this changed whenever a certain delivery driver came. On those occasions I started receiving my pizza barely warm. The 2nd time I even asked the driver if he was sure this was hot because the box was lukewarm. He assured me it was. Well, it wasn’t. The following week I decided it would be back to picking it up. While I was waiting, I mentioned to the girl about the cold pizzas and the owner was there. He apologized and offered to give me my pizza for free. I told him I was not looking to get a free pizza, I just was wondering why my pizza would be cold, especially when I lived so close. So we agreed he was going to take $5.00 off of my pizza. Well, when they handed me the pizza, I checked and it was not what I ordered. I ordered half pepperoni and the “other” had mushroom. This pizza had both toppings on one side and just cheese on the other side. The owner said that they would make another one right away. So, I waited. The owner ask where I lived and I told him and he asked me to give them another chance and I said I would. Ok, the next 2 weeks the pizza was great. Delivered hot. I didn’t mind the 1 hour wait as long as it was good. Then week 3, the other driver delivered me a pizza that was just like it was before. I told him that it didn’t feel very hot and he said he just took it out of the bag and it was hot, as he walked away. Well, as soon as I got it in the house and opened the cover, I felt it and it was cold. I called Village Pizza and told the girl that I just had it delivered again and it was cold. I told her that I probably would not be ordering from there again and she said “Ok”. So now I get out a pizza pan to heat it up and as I went to take the slices out of the box, I find that it is also burnt on the bottom. I called back and the girl put the owner on the phone. He said “It’s cold and burnt?” I assured him it was. He said they would make another one and bring it and swap it. So It was close to 1hr and 45mins to finally get a hot pizza. The one problem was almost as dark as the first one. I guess I have to go back to picking up from Inferno, Paesans, or Marissa’s and go back to just heating it up when we get home.
Ordered pizza and wings and was told the order would be ready in 45 min. When I arrived to pick up my order, I was told by the owner that my order never made it to the kitchen and therefore wasn’t made. The owner then proceeded to scold the young women working the front, taking orders. He said my order would be ready 10 min. 20 min later my order was ready but was missing items, which I had to ask for. Needless to say, we will not be doing business with Village Pizza anymore.
Great food great service they go out of their way to satisfy their customers. I highly highly reccomend!!
Great pizza and extremely friendly service. Prices are also very reasonable. First time here today, and will definitely be back soon. Best pizza in Altamont by far, probably Albany County overall.
Basic pizza place with dine in tables. The owner has great knowledge about the area. Good fresh salad