El Rey


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5 Reviews on “El Rey”

Poor
2.4
5 reviews
5
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1
  • cristian sc

    Amazing Chicken Vegetable soup. They were also very accommodating when I had a weird request to not put the chicken in the soup and to leave just the Vegetables. The soup was big and came with Tortilla and they gave before for free tortilla chips and they’re salsa with that. Nice staff too.

  • Diana Guazhima

    I ordered combination 5, burrito beef was okay, but chorizo tacos was burned. The cook must be taught that if he burns something he must cook another.

  • Adalberto Valle

    Have loved the food here before for YEARS-previous 5 stars. But they had the wrong store times clearly indicated at the restaurant’s door (and in many places online). I went in just before 1am-door was open, day’s menu chalkboard outside. I sat on a table, and was told it was closed, despite all appearance to the contrary, people chatting (perhaps employees taking it easy, or their friends?), and the clearly stated *2AM* closing time. This simple error-or unwillingness to serve food at open times for whatever reasons-will cost them my business, which they clearly seem not to care about. Will still give them two stars because the food is not bad-when they deem me worthy of eating it, that is. I would be lying if I kept the 5 stars score, as it isn’t a great dining experience.

    (Throughout the years, some employees have also been a bit lacking in warmth, though that wasn’t the case the day I was refused a menu. The lady just told me it was closed when it really wasn’t, so that annoyed me a big deal, because I made the trip because it was supposedly open! I just ignore the disinterested employees, and am grateful for the better ones. Customer service is thus a mixed bag, depending on who’s on what shift.)

  • Christina Racktoo

    Worst experience I’ve ever had! The customer service is very bad. Food wasn’t great 3/10 tbh. The tostadas had weird pieces of minced bone, when we complained they said they would cancel it but still tried to charge us for it
    The drinks tasted bad too, I’ve never been treated with disrespect like this place.

  • Sofia A

    The food is very tasty! But it took around 45 minutes until our food was ready

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