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5 Reviews on “Empire Garden”
I love this place’s food but the delivery driver ruined it for me. When I first ordered through GrubHub, the delivery driver was in the cold/rain/snow for around 5 minutes. It was because GrubHub doesn’t give tracking when the merchant is also the delivery driver. Since there is no designated driver, there is no way I can know he is here without a message or phone call. He said he called me and I gave him the word of doubt that it was true. I felt bad and gave him an 8-dollar tip instead of 5! The second time I ordered I assumed the application wouldn’t give him issues anymore but it still did and he took it out on me after he gave me my food and quickly left. I will also add a reminder that all my delivery instructions by default say to leave it at the front door, so even if he was waiting, he could have left it at the front door and I would have gotten it at the estimated unofficial time grub hub had. There will be a full investigation with the Grubhub team about the incident. My mother has a daycare and the sign mentions it is. He knocked very aggressively on the door to the point that he woke up the kids. I hope that the driver learns respect or gets fired because I clearly can’t come back if they have a driver like him who does uncalled-for and unprofessional behavior.
I ordered from this location for the very first time! I was craving Chinese food, my order was boneless spare ribs, pork fried rice and 5 chicken wings chopped. DELICIOUS, each bite was mouthwatering!!!
The food was absolutely phenomenal, served/delivered HOT in a timely fashion AT THAT!
If you’re looking for quality Chinese this is the place! I ordered 30 minutes before the restaurant closed, so I honestly reset my expectations. But they exceeded abundantly👌🏾🤗🤗
The delivery personnel was also patient and kind❤️
I ordered delivery and this was the best and freshest Chef’s Specialty orange chicken, white rice, spring roll, and crab sticks that I have ever had. The driver was early and my family enjoyed food served hot and delicious. And, although this isn’t my first experience at this location-the service here is a treasure.
I will be calling 311. The driver is rude. They lied and told me my order was $17 over the phone. The lady calls me to argue about the price because the driver asked me for a tip
The lady who is taking orders at the front is very rude and distasteful. I asked her “do you accept cards and what is the minimum” we don’t have a minimum. When I get there she tries to charge my card $2 extra dollars after she communicated poorly. It’s 2024 we need to start being mindful where we spend our hard earned money and it’s not with persons who disrespect you before hand.