Starbucks


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5 Reviews on “Starbucks”

Poor
1.8
5 reviews
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1
  • M

    This store lacks customer service. The manager is sloppy. Coffee is marginal.
    There is a coffee shop just over the bridge in Long Beach, much better or DD up the road.
    Bought coffee for our monthly women’s group. They ground it so finely it tasted burnt. The manager refused to take it back.
    Never again for this location.

  • J.H

    Bought these cups in-store two days ago they all cracked and broke within a day.

    Called the store they told me to come in and swap them out.

    Went in today and dealt with the manager vilma or wilma i don’t know the exact spelling.

    She was flat out rude and basically told me
    to kick rocks
    “ Call corporate and deal with it “ ..

    Have no idea how a person with such horrible people skills could become a manager of a store.

    Besides that the store has always been pleasant and good.

    Thankfully i just got off the phone with corporate and they showed me the respect a customer should get and fixed the situation.

  • Angie Chieffo

    This is the best Starbucks. They are also clean and the staff is the best. The staff is my favorite part of this Starbucks they are great.

  • SMD

    So last year I was doing job applications and I came across a job vacancy at the Oceanside Branch. They needed a batista.

    I went in and spoke to an employee who confirm they had a vacancy. When I actually walked in and I introduced myself to the manager, now it became we don’t have any vacancy. Being African American I felt slighted and discriminated upon.

    So I saw another vacancy for the Island park branch. I called there spoke to someone and distinctly asked if they were diversifed and was told yes.

    This caucasion manager interviewed me. It was an intense interview. At one point I thought I was being interviewed for a CEO position at a fortune 500 company.

    This manager was asking me all types of questions giving me different scenarios. At one point I kinda felt she wanted me to fail the interview.

    After the 5th question this manager should have realised at 54 years old, in this business, I must have known how to act on a job.

    The interview lasted for about 45 minutes and after each question the manager said excellent good answer.

    So to my surprise when I didn’t get the job I was confused. The manager after the interview, asked me what happen to me when I tried to get a job at the oceanside Starbucks.

    So apparently when I asked the person who picked up the phone if they were diversified she told the manager.

    I told her that I saw there was a vacancy online and when I went in the manager told me there was no vacancy.

    She then proceeded to tell me.not because I saw a vancy online means there is actually a vacancy. She then say to me take this story for example. They have that I have a vacancy but I don’t.

    I was confused because if they weren’t no vacancy why did this woman let me get dressed and came out to the cold just to interview me for almost an hour to tell me they had no vacancy.

    It’s obvious I wasn’t the right race.

  • Damion Santiago

    The staff at this establishment are very rude and get an attitude when ordering and/or recieving your order. Will not go back.

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