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Biscotti Brothers Cafe
Contact and Address
| Address | |
| City | |
| State | |
| Postal Code | |
| Country | |
| Phone | |
| Website |
Opening Hours
| Monday | |
| Tuesday | |
| Wednesday | |
| Thursday | |
| Friday | |
| Saturday | |
| Sunday |
Map and Directions
Photos
5 Reviews on “Biscotti Brothers Cafe”
Nice atmosphere and friendly staff. Service was quick. Plenty of parking space for cars. Food taste was good. Price above average. Spent $165 for brunch for 4 adults and 2 kids. There was waiting for 15mins to enter.
They also charge extra for credit card fees.
I was looking forward to this place and it was a huge disappointment. For my hispanic and people of color please be ware, there was a slight racist feel for the following things I will describe below 👇🏼:
1. We weren’t greeted and no intro from our waiter. The benefit of the doubt was given so we disregarded this until we saw the waiter introducing themself and being friendly to a table that arrived after us.
2. We waited 15-20 minutes for our order to be taken and that was me asking for the waiter…meanwhile the two tables that arrived after had their orders taken before us…
3. We waited 30 minutes for an order and again the tables arriving after us were eating way before us.
4. When the order finally arrived the waiter had one of the orders completely wrong and even tho I told him I didn’t order that, he proceeding on saying that he was positive that someone did. Basically stating I was wrong and offered no solution. Since we had to be somewhere I just told him that I would take the plate, and again offering no solution.
5. By the time I wanted to pay for the food we had to wait another 15 because although I was trying to get his attention I was being ignored. Another waitress saw me and ignored me until I asked her and she just stated her colleague would be available soon.
We felt the micro- racism and it made us uncomfortable. Overall the food was okay nothing to be amused about. I would prefer to go to the dinner up the road where it’s humble and the staff is very kind. The staff etiquette was beyond rude and for a place that’s in a main tourist area I would recommend that the staff get trained on common courtesy and serving etiquette.
I liked the place and the service was quite fast. The prices reasonable. I ordered a sweet crepe which I really liked and could get you full. It came with potatoes which I didn’t understand why, probably a cultural thing, but they won’t mix with the crepe so all good. What made my day is that they have espresso, actual espresso, that I couldn’t find in usa until now so definitely would return. Recommended!
Unfortunately we had not a great experience. My daughter stepped away from the table to wash her hands and her plate was cleared without her even finishing 1/4 of it. The waitress then argued with us that she was done and didn’t need her plate any longer. My daughter, still hungry, ate my breakfast. As we were sitting at the table they put the bus bucket on the table and started clearing while we were finish with our meals.
As a restaurant front end manager myself, I understand when places are busy, but arguing with customers and rushing people out the door is not a way to get return business!
We stopped by this hidden gem on our way home. We were seated immediately upon arrival. Our order was taken within 15 minutes of arriving but the wait was unfortunately much longer. The saving grace was when the food arrived. The meal was absolutely amazing, and the presentation was beautiful! The food was worth the wait!