Dunkin


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5 Reviews on “Dunkin”

Poor
1.8
5 reviews
5
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1
  • Saief Ahmed

    Lita needs to be fired. I ordered a medium iced cappuccino with oat milk and hazelnut . She didn’t even put oat milk in the drink at all didn’t even charge me for it. The whole time she was busy talking to her friends and didn’t focus on the register store has two or three customers with me and it still toke her 15 minutes for one drink to be made. She than fills the drink half empty? And than gives me a broken straw with it??? Honestly back in the day 2015-2018 was their prime time came during Eid to buy dozens of donuts and box o joe with great customer service now you have workers with high egos and nasty customer service. The baskin robbins side of the store has ice cream that are freezer burned and the water they clean the scoops falls a lot on the ice cream which made me lose the appetite the water they clean the scoopers with looks disgusting like barely changed they need a health inspection and a new manager at this point.💀

  • Pooyan Tafreshi

    Great service. Place was clean infront and behind the counter. I believe Moni, Sumi, and Parvin were the staff during the morning shift (Hope I got their names correct by looking at their name tags quickly). Keep up the great work.

  • Sha Sha

    I went in here to get a iced chai tea latte made and I forgot to let her know almond milk so she let me know she had to charge me extra I’m like that’s fine, the one who was making my drink started yelling saying “ it’s already made!!” First of all that’s not customer service . I 100% don’t drink whole milk. I used to work at dunkin so I know she can remake the drink. But being that this a family franchise they dgaf. I would give 0 stars if I could. I went to Starbucks and just made the 10$ and the service was way better . I’m telling ya they are terrible . Seriously .

  • Red Heart

    Worst Dunkin’ Donuts to ever exist, and I’ve been to Dunkin in the projects. Severely understaffed, they never have your online order on time, rude employees. Every time I order online they give me the most disgusting thing they can possibly make on several occasions my grilled cheese and avocado toast were frozen. They would not give you your complete order if you order online. Even when the store is empty they take 15-20 minutes to give me my order which is never a large order. So disgusting and disappointing, they really need to hire more people.

  • Iver Sanchez

    Ridiculously rude manager and horrible staff. She yelled at me twice because apparently I “wasn’t listening” when they called out my donut and someone else took it when there was NO NAME TAG after ordering ON THE APP. Then she proceeded to tell me that she wouldn’t give me my order even after showing her my receipt because I “wasn’t listening”. Wish I could give zero stars for service. She also CONSTANTLY bothers and screams at her workers instead of letting them do their jobs. I’ve even seen a time that she’s pushed one of them out of the way when they were trying to take my order.

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