Amalfi


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5 Reviews on “Amalfi”

Terrible
1
5 reviews
5
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2
1
  • Shawn

    I would advise not ordering from this overpriced/mall quality pizza establishment. First time I door dashed this place they sent me one slice of pizza instead of two. When I called they the simply said “we misread the screen and would have to contact door dash for any further complaints.” I figured I would give it one more chance today and placed an order for two slices of pizza. The establishment opens at 11am so I placed my order for my lunch break at work which was around 11:50am. When I got my order it was obviously pizza that was made when they opened at 11am. The pizza was dry and cold, the box was thoroughly soaked with grease and flat as a pancake. This is the last time I will waste $20 on less than average pizza. Will order from somewhere more reputable or buy frozen pizza.

  • Mark Davis

    Update: I lowered my rating from 2 to 1 star after what I saw today. I witnessed their staff allow a customer to return the top half of a slice of pizza to reheat it in their conveyor belt warmer. This customer brought the half slice from her table in the food court and handed it back to them over the counter. Kyle took the half slice of pizza and put it in the conveyor belt warmer (the same one they use to reheat every customer’s new slice of pizza). Another staff member (bleached blond haired female) removed it once it was reheated using the same spatula used for all other customer’s and returned it to the customer’s plate and handed it back to her. This was a half eaten slice of pizza off a customer’s plate, put back through their warmer and touching all their equipment used to serve new customer’s. Major food handling violation! Extremely unsafe and hazardous. Clearly uneducated staff.

    Original review: While I typically like the food here sometimes the food is old and not replaced when it should be. However the main reason for the low rating is the repeated bad service and rude staff including managers like Kristin. Too busy playing on their phones to help customers and then yelling to you from across the restaurant and then telling you you cant have something that you’ve always gotten. The glares you get from them and the way they laugh when you place a complaint tells you that the place is poorly managed. The few good staff they have are overworked, haven’t been promoted and haven’t gotten raises in years by their own admission. Miserable staff make for a miserable customer experience. Get new management.

    Poor service. Poor education. Dangerous and hazardous. Avoid eating there until they take their business seriously.

  • Alex Sava

    Crazy prices, low quality food. I was charged $11 for a small portion (kid size) of pasta with 2 meatballs which were not even cooked well. WILL NEVER GO BACK…

  • Zach Babbie

    So we didn’t plan on eating here but a nearby establishment was closed and we had a movie to get to. We didn’t have high expectations but ordered spaghetti anyways. Well this was noodles and very watery sauce. Basically it was noodles in red water. Absolutely horrible.

  • Logan Dominie

    I ordered a large pizza and was told it would be 20-25 minutes. I waited 40 minutes as I was standing right next to them. After 40 minutes I went up to the counter to inquire about my order because it had been extremely long, and wanted to give them the benefit of doubt. When I went up the staff had no recollection of me placing an order. I was told to wait 10 more minutes as they finally started making my pizza, with no apologies about making us wait. She then proceeded to asked if i just wanted a refund. If I have paid for my order it should not be that difficult to remember. That was a total waste of an hour of waiting at the register.

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