Reviews
Contact and Address
| Address | |
| City | |
| State | |
| Postal Code | |
| Country | |
| Phone | |
| Website |
Opening Hours
| Monday | |
| Tuesday | |
| Wednesday | |
| Thursday | |
| Friday | |
| Saturday | |
| Sunday |
Map and Directions
Photos
Dunkin
Contact and Address
| Address | |
| City | |
| State | |
| Postal Code | |
| Country | |
| Phone | |
| Website |
Opening Hours
| Monday | |
| Tuesday | |
| Wednesday | |
| Thursday | |
| Friday | |
| Saturday | |
| Sunday |
Map and Directions
Photos
5 Reviews on “Dunkin”
Pretty upset, won’t lie. It takes a lot for me to leave a bad review. I stopped at the drive thru of this location at 6:40pm to get my granddaughter a sprinkled donut. Online site says they close at 7pm. She was so excited to get her treat but when I got to the speaker, the woman said hello. I asked for a sprinkled donut. She said “sorry we’re closed” I said but it says 7pm. She said “ well we’re closed” . Not exactly what I expected to hear. This isn’t the first time I was met with horrible service but this was just the icing on the cake.
I’m not the type of person to leave a negative review. Or even any review for that matter. The service here is pretty terrible. The staff works incredibly slow, every coffee or latte I have recieved from them has been wildly different in not only taste but consistency. Sometimes it’s milk with a hint of coffee and other times it tastes like they scooped the leftover coffee out of the drain. On multiple occasions I will place a mobile order more than 20 minutes before I arrive and either their lobby isn’t open or the line has 20 cars in it. I have to get to work and don’t have time to wait 30 minutes for a coinflip on a coffee. I wish there was a manager that would whip this place into shape because they are the only reasonable option for a lot of people. Get on top of your employees or get new ones.
So tonight my fiancé goes to pick up an order we placed on line at the Burnt Church Rd location in Bluffton SC . When she pulled up to speaker the homeboy said “What’s Good”. Over the speaker!!She was confused by the ghetto slang but continued on. Upon arrival at the window they conducted the transaction and he say ok “You Straight” When did the slang of the current degenerates become popular on the drive thru speaker??? There were a few more comments made but I don’t want come across as something the Karen’s will light up so I’ll say this. This is way too common in your stores. I see it all the time. They sit behind the window and glare at you like I’m disturbing their break. Get rid of these post Covid practices. We’re tired of it!!!!!!!!!’
Went through the drive thru recently and got a dozen of donuts and an iced coffee. A wonderful young lady by the name of Madison talked to me over the speaker and she has wonderful customer service skills. The drive thru time was very fast, as it only took me 1 minute to receive my order from the restaurant. I give Dunkin’ Donuts at Burnt Church Road 6/5 stars. I WILL be returning again.
Dirty tables and floors early in the morning. The sausage biscuit was okay but the 6 piece hash brown was missing a piece and was warm and soggy, just disappointing. The staff was very loud, yelling at each other and playing very loud music which is probably why they were yelling.