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5 Reviews on “Panera Bread”
This is my first time visiting after a long break. I arrived after 3:40 PM. The dining area was not cleaned. I asked for a table to be cleaned. There was food on the table and floor. I explained that I was dining in however my food was prepared to go. I ordered tomato soup. It was tasty and warm. The hot chocolate was 🔥. I enjoyed the almond milk option. Before leaving, the staff started to clean the area, pull the trash and restock the drinks.
This place is a disaster! We arrived at 5pm for dinner and they were out of soup bread bowls which we specifically came for. Then I ordered a focaccia sandwich and they were out of both types of focaccia bread that they offer. It took a really long time to get one cup of soup and a sandwich when the restaurant wasn’t even crowded. The WORST part was the bathroom situation. The men’s room was completely out of order and one of the two stalls in the women’s restroom was full of fecal matter and underwear 🤢 The entire restaurant had access to just one bathroom stall and it wasn’t clean either. The dining room had many dirty tables and I had to clean my own table. The only positive thing I can say is that the employees were polite. Due to the filth at this location and them being out of so many breads, we WILL NOT be back here ever again!
The food was pretty good. However, the service was disappointing. Despite being nearly empty with nobody else in the ordering line, the lone employee opted to continue with food prep even though he saw and watched me stand in the line waiting to order. After 4 min, he was gracious enough to take off his gloves and stand at the register to ask what I wanted.
Panera has good food but it’s not worth service that isn’t customer oriented. I’ll find another place next time.
Great lunch. Got the 2 for 2 with tomato basil soup (which is my favorite of their items). Sandwiches are very good, tasty, and wholesome. Could always be a little bigger but their full size sandwich is plenty, but that’s when it can get pricey. Given it cost $25 to get a burger meal at Five Guys, I rather eat healthier anyway.
My husband and I stopped in for coffee and begals Tuesday, the 21st. A young black kid at the counter – he was like a ray of sunshine! Wish I’d gotten his name to let the manager know this young man is a gem. Had a smile that was contagious, friendly and very helpful.