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Great American Cookies
Contact and Address
| Address | |
| City | |
| State | |
| Postal Code | |
| Country | |
| Phone | |
| Website |
Opening Hours
| Monday | |
| Tuesday | |
| Wednesday | |
| Thursday | |
| Friday | |
| Saturday | |
| Sunday |
Map and Directions
Photos
5 Reviews on “Great American Cookies”
We were very pleased with the cookie cake. It looked exactly as expected and tasted wonderful. The cookie had a great texture and we look forward to ordering another.
Had a mobile order to pickup and the store says it will be open at 11:00am so I arrive at Noon, an hour after they’re supposed to be open and they were not. 😔. 2 young employees were inside looking at us like we were not suppose to be there but says they forgot to unlock the door. Fact is they were not even opened, still counting drawer and nothing ready to be served not even my chewy oatmeal cookies. They told me 45 minutes so I left. When I come back, they’re still not ready. This time they need to cool down. 🤦🏻♂️
Here’s the tip, don’t let kids run your business. They still need to be supervised. The so-called manager couldn’t even look at you in the face when talking to you or explaining the reason the items are not ready. We had no idea who she was talking to since she’s looking at the floor the entire time. Not a good experience for the first visit. Your manager is not ready for the responsibility of running that location.
I am completely amazed by the service provided on 1/22/22. The store had a delayed opening due to snow and ice and I walked in as the young woman was trying to catch up with all of the opening tasks. I just hoped there would be at least a plain cookie cake that I could purchase and try to decorate myself. The young woman happily offered to make a cookie cake and decorate it however my 9 year old wanted. My daughter excitedly asked for a pig and a lion on her cake. I came back 2 hours later to pick up my order and was completely blown away! The cake was exactly what my daughter hoped for and was the star of her last minute birthday party. Kudos to everyone working in the store on 1/22 and thank you so so much!
I was looking forward to ordering a few doozies but there was a bug trapped in the saran wrap with the cookies. I mentioned it to the employee who immediately removed the tray. She opened the wrap for the bug to get out then she covered it again, but didn’t discard the doozies… the tray remained on the counter. They created a strawberry swirl doozie for me and although it was good, I was left wondering if the other tray of cookies were put back to be sold.
Telling me you can’t give me a cookie because it’s hot while you cashier is eating one is crazy to me. But ok I’ll take my money elsewhere.