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Great American Cookies
Contact and Address
| Address | |
| City | |
| State | |
| Postal Code | |
| Country | |
| Phone | |
| Website |
Opening Hours
| Monday | |
| Tuesday | |
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| Friday | |
| Saturday | |
| Sunday |
Map and Directions
Photos
5 Reviews on “Great American Cookies”
I shop here a few times a week. I drive from Spartanburg to Haywood mall especially for these cookies. The manager told me since I come so often and I wanted fresh cookies to ask for the ones in the back. I’ve asked the girl named EMMA 2 times for cookies in the back and the first time she was rude but she got them then today she rolled her eyes and hollered she can’t serve the ones in the back & I politely explained my cookies have been hard and the manager told me I could ask for the ones in the back and she still refused to give me the fresh in the back. She blatantly lied to my face first and said she doesn’t have any fresh in the back & my husband could see them so he said well what’s those then she said I can’t serve those yet. I will be calling the manager her rude behavior and eye rolling was uncalled for. Great American cookie you need to get better employees with different attitudes because EMMA acted as if I was asking her to buy my cookies! Or wanted something free. I spend alot of money with this company & I’ll probably never be back. I definitely will not stop at this store if I see this rude girl Emma working & you will be getting a call from me soon & I will be contacting your corporate office as well
My husband asked for a cookie cake for his and a co-workers last day at a hospital before they changed to a new one and was so disappointed in this cookie cake. All he wanted a tombstone & the cake to say “I’m sorry for your loss” as a gimmick. I made sure to write in the instructions if this wasn’t possible please let me know and we could do another idea. I was so embarrassed to have to send this with him and everyone to see. I can’t believe I paid $50 for it and also contacted customer service about it almost 2 months ago and never even heard back. We’ve used cookie cakes for all celebrations and birthday for years, but I think we might start looking for something else.
Bought 6 overpriced double doozie cookies for wife’s birthday. I think they were about 3-4 days old. Barely had any icing in the middle and stale as a cardboard box. Spent $25 on them and they went in the trash. Food Lion makes some that are $4.99 for 5 of them and they are wayyyy better. Never again
First time parents and we slacked on getting a cake. Went in and the lady who helped us out was so sweet and worked with us to get a last minute cookie cake together for our son’s first birthday. Ordered the cake literally THE NIGHT before we needed it and she blew it out of the water. Thank y’all for making our sons first birthday so special.
We got six of the Domino cookies. Once we got home two hours later and finally tried them, they tasted several days old. They were so hard and had a stale taste. Very disappointed as this is one of our favorite treats and one we don’t get often. $13 for stale cookies. What a waste.