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5 Reviews on “Kroger”
Kroger on North Kings Highway in Myrtle Beach, SC has a good wine selection and some pretty good prices, too. We were able to find our favorite champagne and hubby’s Jamaican beer!
The amount of times I’ve purchased expired products here honestly blows my mind. The employees are always nice and apologetic and I get a refund. Today is why they’re finally getting a bad review. I purchased Reese’s cups from by the register and when I opened them they smelled horrible. They expired in 2016. At this point there is no excuse why someone didn’t notice. This can make people sick. While at the store I walked around with an employee and we found almost every box full of them were dated 2016. How does this even happen. Nothing will ever get fixed because of this review but if you shop here definitely check expiration dates.
A pretty nice store to do some vacation grocery shopping. Thanks to this place, I had some great, delicious spaghetti on my last night here on my most recent visit!
Went shopping today at krogers in galleria plaza myrtle beach sc. Checked out at a employee checkout. Noticed an overcharge and went to customer service. It was about 9:30 am on 4/8/24. I explained to the customer service girl about descepency and she said it was the marked down vegetables I purchased and instead of charging one price she charged me 4 times. She said I rung it up wrong. I said your girl over there rung it up wrong not me. She gave a credit toward my credit card without even saying I am sorry. If she would look at the receipt she would see it was an employee not me that rung it up wrong. This store has made too many mistakes for me to go back. She did give me the reason the girl made the mistake. She was a new employee that had been on a register for 28 minutes. She had no trainer. I guess that was the Kroger customer service persons answer to me. UPDATE 4/23/2024 This review was posted 4/8/24 and have heard nothing from Krogers. I Guess they have too many customers or really don’t care how loyal customers are treated. I think no reaction is the norm now days.
UPDATE 4/30/2024. Went to Krogers again today and they tried to cheat me again today. I got a ham that was on clearance for half off. I was at self checkout and I noticed the ham was charged full price instead of clearance. I contacted Marvin which is an outstanding employee and he called meat depth and the meat man came to self checkout and said there was no clearance ham. I said yes there is, I asked if he had time to go back to where I got the ham and he said yes. We got to the hams and he said I was correct and the hams are going to be discontinued. He went back to the self checkout where I was checking out and Marvin tried about 6 times to have the clearance item reduced, then finally he got the correct clearance price. This cost me 10 minutes of my day which I will never get back. Seems like Kroger is in a habit of fraud ing the customer. If it would have been someone else they might not have noticed. If I do not hear back from corporate, I guess I will have to go to Consumer Affairs federal/state. If you look at my original post you will see the pattern. This has happened many times, that is why I am starting to post their lack of treating the customer right.
I ordered a graduation cake today. The Baker on duty was professional, courteous and did an amazing job! Thank you so incredibly much… the cake and cupcakes look incredible and I sincerely appreciate you doing this on the fly! Awesome job