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Dunkin
Contact and Address
| Address | |
| City | |
| State | |
| Postal Code | |
| Country | |
| Phone | |
| Website |
Opening Hours
| Monday | |
| Tuesday | |
| Wednesday | |
| Thursday | |
| Friday | |
| Saturday | |
| Sunday |
Map and Directions
Photos
5 Reviews on “Dunkin”
Dunkin’ Donuts on Cherry Rd Rock hill! Love the coffee bar setup where the drinks come out in a little waiting area, while admiring the design, I forgot to take photo of the coffee 😆! Beautiful drive though and parking lot✅, super high ceilings and friendly staff💯.
Absolutely garbage service and product. Just because you order less ice, you meant to get less drink. Never in my life, I was told this explanation. This place should be ashamed of themselves for ripping people off. This store manager should order a large drink and see if he/she will like that response and half cup drink. Shame on you!!! Zero star
I go by this location everyday just about but today I had the worst customer service ever. I order the same thing every time so most of the employees and management know it’s me. Today as my order was taken I was great with a wonderful and great sales pitch to new product. Once I declined and gave my order THE MANAGER instant knew it was me… blew her breath and said what else? I was totally offended. When I got to the window and asked what the problem was she would not talk to me and had the other employee talk to me. I expressed to her that it’s horrible customer service to treat people like that who spend their money there frequently. I will never ever return there. It’s said that the employees have more sense than the manager do.
I have tried to give this place chance after chance and I simply will go out of my way from now on to ensure my drinks are correct. I go to Dunkin’ everyday at my usually store and I know what Cold brew tastes like and I know what regular ice coffee tastes like. I came in three times and they gave me regular ice coffee when I paid for cold brew, then in the new energy drink it was slightly bitter, lacked flavor and all. Then in all of my ice coffees i specifically asks for liquid sugar and I get regular granulated sugar which just sits on the bottom. The staff have always been nice but it’s like what they hand to the customer is where the issue is it’s almost like they don’t care about quality. I don’t understand I go to any other Dunkin and it tastes the same as my regular this one is HORRIBLE. I can’t.
Today was my 1st and last time going to this location. I go to Duncan donuts in Fort MIll sc 4 days a week for my coffee and sandwich. The Fort Mill Sc location is wonderful. Today which is mothers day I was closer to the Rock hill cherry rd location so I stopped at this location. What a big mistake. I ordered 1 sausage, egg, and cheese sandwich, and a turkey sausage, egg, and cheese biscuit. When I got the bag it was very light and cold to the touch. Not warm or room temperature but cold. I open the bag and it was 2 cold biscuits with only sausage. They were cold like they just came out the freezer and forgot to cook, ,defrost, or warm . This was not my order. I asked for the correct order and they remade it but again the items were ice cold.I got a refund. Never again.