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Panera Bread
Contact and Address
| Address | |
| City | |
| State | |
| Postal Code | |
| Country | |
| Phone | |
| Website |
Opening Hours
| Monday | |
| Tuesday | |
| Wednesday | |
| Thursday | |
| Friday | |
| Saturday | |
| Sunday |
Map and Directions
Photos
5 Reviews on “Panera Bread”
First time ever going inside a Panera yesterday. Had a good many patrons inside enjoying a Sunday lunch. Clean location. No one in line when I went inside – girl came up to my order, asked a few questions & I waited for my salad. When I got my salad, the croutons were so hard I couldn’t even eat them. Which was a bummer. I just wasn’t happy with my lunch 😕 Not giving them a horrible review – just not much to “recommend” from my visit yesterday.
I have come here plenty of times and the majority of the time it has been a perfect experience, whether dining in or carrying out. Their staff always seems to be friendly and caring, the food quality is exceptional, and the inside seating is always clean. This is definitely one of my go-to’s in the area.
Have been a customer at Panera for years, never had a bad experience until today. I know everyone makes mistakes but this made me very disappointed. I ordered a chipotle avocado melt and there was no avocado on my sandwich. My boyfriend ordered the pepperoni mozzarella melt and there was no mozzarella. We were suppose to get 2 bags of chips and 2 baguettes, didn’t receive any. Very disappointed, too many mistakes for one order. Paying $40.72 for this was a mistake today.
Don’t buy the “order ahead and skip the line” pitch. I just waited 40min for an online order while I stood and watched everyone who walked in and ordered at the counter get served first.
After I received my order, I had to run because I was late from the wait. When I opened my caprese chicken sandwich later, I found there was no chicken. Called the restaurant (it was after 1pm by this point) and asked if I could be credited or something. The associate told me to call back in an hour because the manager was busy. I said I can’t call in an hour because I have to work and asked when I might catch the manager by phone this evening. I was told “whenever”… just not right now. Got it. The associate was polite, but couldn’t really help me. The food used to be a lot tastier and not as pricey, but lately the overall quality is lower and the prices higher. It’s not the worst, but it’s strongly mediocre.
(I haven’t had this kind of experience at the Westside location, so maybe give that one a try if you’re in a Panera mood.)
Every single time I have come here, my order is either wrong or missing something, and today… both. I waited in line over 15 minutes just to pickup a carry-out order, only to get home and find the cheese and croutons missing for my French onion soup, and my chips were nowhere in sight. Food is good, but the service is sub-par.